FAQ - Campus Print Management Program

1. Why does Fort Lewis College charge for printing?
Printing costs on campus are a significant expense. A limited budget for paper, toner, maintenance, and upgrades forces us to charge for printing.

2. How much does printing cost?
Black and white laser printing is 5¢ per page (10¢ for double sided).
Color laser printing is 50¢ per page.
Plotter printing is 50¢ per job plus 1/2¢ per square inch. (Example: A 24" x 36" plot will cost 50¢ plus $4.32 for a total of $4.82)

3. How much print quota is included included with the student tech fee?
$4.00 per semester in Fall and Winter. $1.35 for each Summer term.

4. What happens when my print quota is exhausted.
You can pay for printing with your Fort Lewis College SkyCash. Our printing system will automatically check your SkyCash balance once your tech fee balance is $0.00.

5. How do I add quota to my account?
You can add quota to your SkyCash online by logging on to thefort.fortlewis.edu and then selecting the SkyCard link on the left.  You can also add quota using cash at the Value Transfer Station next to the Info desk in the Student Union.

6. When can I add quota to my account?

You can add quota online 24 hours a day. The Value Transfer Station will be availabe whenever the Student Union is open.

7. Are refunds available?
Refunds for bad prints due to low toner or paper jams will be handled in Reed Library 23 or Education Business Hall 36. Please bring your bad print to one of these offices for a refund. Refunds will be issued to your account in the form of a credit only within 5 working days of your request. No cash refunds will be given.

8. Can I pay for printing with coins or bills?
Currently the only location that you may pay with coin or bills is the Reed Library kiosks. These kiosks do not have any of the lab software installed. You may print items that you need from the Internet or library databases only.

9. Does the student tech fee quota roll forward each semester?
No.

10. Does SkyCash roll forward each semester?
Yes.

11. Do I get a refund for any unused quota when I graduate?
Tech fee quota is non-refundable. SkyCash is refundable.

12. Can Faculty and Staff print in the labs?
Yes, there are two ways:
1. You can pay before you print by either adding to your SkyCash account online at thefort.fortlewis.edu (select the SkyCard link on the left) or depositing cash at the Value Transfer Station next to the Info desk in the Student Union.
2. You can have the charges billed to your department each month by setting up an arrears account.

13. How do I get an arrears account?
Fill out an arrears account request form at http://www.fortlewis.edu/administrative_services/academic_labs/pay_for_print/uniprintform.aspx.

14. Who do I contact if I have further questions?
You can contact the IT Call Center by phone at 247-7444 or email AskIT@fortlewis.edu.

FORT LEWIS COLLEGE      1000 RIM DRIVE DURANGO, COLORADO 81301      (877)FLC-COLO(TOLL FREE)      ADMISSION@FORTLEWIS.EDU