The Information Technology Department for the past year has been working on increasing efficiencies in the Account Management processes for the College. Two changes have been made so far to the process. One change is to create only a single account (identity) per person. In the past if a person was an employee and also taking a class that person would have been assigned two identities. One format being lastname_firstinitial and the other as firstinitialmiddleinitiallastname. The change to a single account solves several problems including:

• The College utilizes several services that only support a single identity.
• Multiple e-mail accounts for a person causes confusion.
• Multiple accounts duplicated system resources.

The second change that was made to Account Management process is to use only a single identity naming format going forward. It was determined that the best format to use is the format firstinitialmiddleinitiallastname. This format was chosen for several reasons:

• ·The underscore is a non-standard character in an identity naming format
• ·The underscore character can be hard to see when the text is underlined
• ·There should be less duplicate identity names requiring adding numbers to the name.

If you currently have an account name which includes the underscore and you wish to replace it with the current naming convention, please send an e-mail to askit@fortlewis.edu. The IT department will work with you to make the necessary changes.

Existing Faculty and Staff are grandfathered in and will continue to use their account which includes the underscore.

Expired email accounts cannot be forwarded to other accounts.

Students who graduate become inactive after census date two terms after their graduation term. For account purposes, the three summer terms are considered as one term. For example, accounts for May graduates will become inactive the following January after Winter census.

Accounts for students registered for fall semester will expire the day after census date of the following winter term, if the student has not registered for the winter term by that date.

Accounts for students registered for winter semester or any summer session will expire the day after census date of the following fall term, if the student has not registered for the fall term by that date.

Accounts will expire the day following when any particular student drops all classes before the end of any term

Yes, you can login to WebOPUS using your username and password. All students: former, admitted, graduates, current will always have an active account to log onto WebOPUS and theFort portal.

Your account satus changes to FORMER. At that point you will still be able to logon to WebOPUS and theFort portal.

The Information Technology Department for the past year has been working on increasing efficiencies in the Account Management processes for the College. Two changes have been made so far to the process.

One change is to create only a single account (identity) per person. In the past if a person was an employee and also taking a class that person would have been assigned two identities. One format being lastname_firstinitial and the other as firstinitialmiddleinitiallastname. The change to a single account solves several problems including:

• The College utilizes several services that only support a single identity.
• Multiple e-mail accounts for a person causes confusion.
• Multiple accounts duplicated system resources.

The second change that was made to Account Management process is to use only a single identity naming format going forward. It was determined that the best format to use is the format firstinitialmiddleinitiallastname. This format was chosen for several reasons:

• ·The underscore is a non-standard character in an identity naming format
• ·The underscore character can be hard to see when the text is underlined
• ·There should be less duplicate identity names requiring adding numbers to the name.

Once your account is expired, your e-mail messages and the contents of your M: drive will be deleted from our system. Two things you should do before your account expires are manage your M: drive and manage your e-mail.

1. How to manage your M: drive
   • Decide where you would like to save your files. It can be a writable CD (CD-R), flash drive, or an external hard drive.
   • Log on to the campus network and go to your M: drive.
   • Delete any files you no longer need by highlighting them and pressing the delete key on the keyboard.
   • Insert the media of your choice.
   • To transfer your files, highlight them all by choosing edit from the top menu bar then select all. All folders and files should become highlighted (careful here!).
   • Next choose edit then copy from the top menu bar (or press the Ctrl button plus the C button simultaneously on the keyboard).
   • In the left pane of the windows explorer window click on the media you want to copy to.
   • Click Edit then Paste from the top menu bar (or press the Ctrl button plus the V button simultaneously on the keyboard). If you have lots of data to copy this could take some time and space on your portable media.
2. How to manage your E-mail
   You should save both your e-mail messages and contacts separately. The easiest and most efficient way to accomplish this is by using the Outlook interface in the computer labs. You should have a new (non-FLC) e-mail account set up before beginning this process. Many free services are available on the Internet (Gmail, Hotmail, Yahoo, etc.).
3. How to send your existing FLC e-mail to your new account:
   • Log on to a computer in a computer lab on campus.
   • Click on the mailbox on the desktop. This will launch your e-mail with the Microsoft Outlook interface.
   • Select your Inbox folder and delete any mail you no longer want.
   • Once complete, click Edit -> Select All. This will highlight all of your messages. (We are about to forward the messages to your new account.)
   • If you have lots of messages or attachments you may want to break this into groups of 10-20 messages. You can select individual messages by holding the CTRL key and clicking. You can select a range of messages by clicking a message, holding the shift key, scrolling down to the last message in your desired range, and then clicking the last message.
   • Click FORWARD from the top menu bar. This will create a new message with all of the selected messages attached. As you can imagine this can become quite large so consider sending a few at a time.
   • Enter your new e-mail address and click send.
4. How to send your existing FLC contacts to your new account:
   • Log on to a computer in a computer lab on campus.
   • Click on the mailbox on the desktop. This will launch your e-mail with the Microsoft Outlook interface.
   • Select Contacts in the left pane to display your contacts in the right pane. Delete any contacts you no longer need.
   • Click Edit -> Select All. This will highlight all e-mail contacts.
   • Right click any of the highlighted contacts and click Forward Items. This will create an e-mail message with all contacts as attachments.
   • Enter your new e-mail address and click send.

Printing costs on campus are a significant expense. A limited budget for paper, toner, maintenance, and upgrades forces us to charge for printing.

• Color laser printing is 50¢ per page.
• Plotter printing is 50¢ per job plus 1/2¢ per square inch. (Example: A 24" x 36" plot will cost 50¢ plus $4.32 for a total of $4.82)

$4.00 per semester in Fall and Winter. $1.35 for each Summer term.

You can pay for printing with your Fort Lewis College SkyCash. Our printing system will automatically check your SkyCash balance once your tech fee balance is $0.00.

You can add quota to your SkyCash online by logging on to thefort.fortlewis.edu and then selecting the SkyCard link on the left. You can also add quota using cash at the Value Transfer Station next to the Info desk in the Student Union.

Refunds for bad prints due to low toner or paper jams will be handled in Reed Library 23 or Education Business Hall 36. Please bring your bad print to one of these offices for a refund. Refunds will be issued to your account in the form of a credit only within 5 working days of your request. No cash refunds will be given.

Currently the only location that you may pay with coin or bills is the Reed Library kiosks. These kiosks do not have any of the lab software installed. You may print items that you need from the Internet or library databases only.

You can add quota online 24 hours a day. The Value Transfer Station will be availabe whenever the Student Union is open.

No.

Yes.

Tech fee quota is non-refundable. SkyCash is refundable.

Yes, there are two ways:

1. You can pay before you print by either adding to your SkyCash account online at thefort.fortlewis.edu (select the SkyCard link on the left) or depositing cash at the Value Transfer Station next to the Info desk in the Student Union.
2. You can have the charges billed to your department each month by setting up an arrears account.

 You can contact the IT Call Center by phone at 247-7444 or email AskIT@fortlewis.edu

An arrears printing account is for faculty and staff only. Please fill out an arrears request form located under the forms in the left hand navigation pane.