Circle Back Specialist

Academic Hub

Position Summary 

The purpose of the Circle Back Initiative is to engage with students who seek to take time off/away from FLC, creating sustained connections with the students and providing alternatives to stopping out.  The Circle Back Case Specialist is a full-time staff member in the Academic Hub who will mentor students in the Circle Back program, a new case management initiative for students taking between one semester and three years’ time off/away from Fort Lewis (this includes students who are taking a break from FLC and are not enrolled in any credits as well as students taking time away from campus while still being enrolled in some number of credits).  The Circle Back program will identify eligible students through collaboration with faculty and staff across campus, develop interventions to support the students’ success, maintain personalized and responsive relationships with Circle Back students and provide support in all aspects of the return-to-campus decision-making process.  


Minimum Qualifications 

  • Bachelor’s Degree from an accredited college or university.  
  • Strong analytical and problem-solving skills as well as excellent interpersonal and communication skills.  
  • Good organizational skills and the ability to complete tasks within strict timelines.  
  • Familiarity and/or willingness to work with Excel and Office 365 cloud functionalities.  
  • Ability to establish and maintain positive working relationships across academic units and with other offices on campus.   
  • A demonstrated commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities  

Preferred Qualifications 

  • Master’s Degree from an accredited college or university  
  • Knowledge of higher education systems and policies  
  • Knowledge of mentoring techniques  
  • Knowledge of trends, issues and best practices related to student persistence and retention  

Major Responsibilities 

  • Foster student persistence by maintaining a caseload of students.  
  • Monitor progress of students in caseload with check-ins, scheduled meetings, and proactive outreach.  
  • Assist students in developing self-efficacy by identifying and overcoming obstacles impeding academic success; work with students to develop time management and organizational skills; motivate students to practice self-regulation and take ownership of their academic success.  
  • Help students identify, develop, and implement learning strategies and study skills specific to course materials and to the unique learning context of time off/away.  
  • Refer students to appropriate support resources as needed and collaborate with others to monitor and accelerate academic progress of student referred.  Serve as the primary point of contact for Circle Back students, acting as a liaison between the students and various campus offices and programs.  
  • Provide academic advising to students about course selection and degree requirements, undergoing continuous advising training with the Advisors in Skyhawk Station.  
  • Serve on Academic Care Team, which implements and responds to academic alerts, providing supportive student success interventions and solutions  
  • Keep records and produce reports for Finish What you Started COSI grant 
  • Demonstrate a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities  
  • Maintains knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.  
  • Produces and remediates digitally accessible materials in accordance with FLC standards.  
  • Perform other duties as assigned  

Work Conditions 

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.  

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).  
  • Ability to sit at a computer terminal for an extended period of time.  
  • Ability to navigate classroom space  



Salary is $41,000 per year,  plus a comprehensive benefits package.  

Application Process 
A complete application packet includes: 

  • Cover letter addressing interest and qualifications for position 
    • Include details regarding how your personal and professional experiences allow you to encourage a learning environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 
  • Resume 
  • Names and contact information for three current, professional references 

Submit materials as one PDF file via email to: 


Application materials received on or before December 3, 2021 will receive full consideration. The position will remain open until filled. 

The successful candidate will be required to submit original, official college transcripts,  and pass a background check. 

The College and the Community

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas.

Equal Opportunity

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See

Questions about Title IX sex discrimination? Other discrimination questions?
Office of the Title 9 Coordinator
Molly Wieser
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7241
Office of the Equal Opportunity Coordinator
David Pirrone
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.