Financial Aid

Position Summary 

The Financial Aid Director is responsible for the administration of the student financial aid program consisting of federal, state, institutional , and private funds.   This position supervises the receipt, evaluation, and approval of requests for all programs, establishes procedures for and keeps records on transactions with students, ensures effective and efficient use of automated financial aid management systems, prepares or supervises the preparation of all required and ad hoc reports related to the operation of the office and ensures that the College's use of funds is in compliance with applicable state and federal regulations.  

  As a leader on campus and a key member of the Enrollment Management team, the Director of Financial Aid works closely with the Skyhawk Station, FLC’s one-stop-shop, to provide exceptional service to current students in keeping with the strategic plan for the college in keeping “students at the center.”  In addition, the Director works in collaboration with the Director of Admission and Chief Financial Officer in providing financial aid leveraging and discounting initiatives in support of attracting, enrolling, and enhancing student persistence through to graduation.   

Minimum Qualifications 

  • Bachelor’s degree  
  • 5 or more years of financial aid experience   
  • Experience in operational management that could include supervision/leadership, planning, budget management, program development, assessment, and oversight  
  • Evidence of excellent:  
  • oral and written communication skills  
  • customer service skills  
  • computer skills (especially spreadsheets and databases)  
  • organizational skills  
  • leadership and team-building skills  
  • problem-solving skills  

Preferred Qualifications 

  • Master’s degree  
  • Experience with higher education database software product  
  • 5  or more years of documented success in the administration of Federal Student Aid programs  
  • Demonstrated experience with process automation  
  • Experience with net tuition revenue management and financial aid leveraging strategies  

Major Responsibilities 


  • Responsible for maintaining Title IV Participation Agreement with the US Department of Education.  Submits new programs for approval of funding and ensures compliance with Title IV aid programs  
  • Manage annual aid expenditures, actively resolving problems, and bringing issues of significance to the attention of supervisor and the Budget Office  
  • Oversee all processes and activities related to awarding, packaging, and authorizing disbursement of aid (including scholarships), working closely with all relevant campus offices and external entities  
  • Actively resolve problems that arise in daily operations  
  • Oversee and assess effectiveness of campus and community outreach programs, print and digital communications, counseling, support, and financial literacy programs, and other ancillary services offered by Office of Financial Aid  
  • Manages all aid budgets to maximize usage of funds and prevent overspending  



  • Maintain current knowledge of federal and state student aid policies, procedures, and guidelines and NCAA rules that relate to financial aid  
  • Ensure compliance of the Financial Aid Office with all applicable federal, state, NCAA and institutional policies and procedures  
  • Ensure internal policies and procedures related to compliance matters are current, complete, and accessible to staff, supervisor, and as appropriate, students  
  • Act as main contact for audits and program reviews at the institutional, federal, and state levels and as required to maintain the college’s regional accreditation  


  • Using data-based management approach, prepare annual operating plans that result in continuous improvement of the Office of Financial Aid  
  • Organize, supervise, lead, and ensure training/professional development of the staff  
  • Ensure that superior customer service is provided to our students in alignment with strategic plan putting students at the center  
  • Manage the operating budget  



  • Upload data and file reports as required for state, federal, NCAA, supervisory or other institutional purposes  
  • Complete surveys that require scholarship and financial aid data as requested by the Office of Institutional Research, Planning and Assessment in a timely manner  
  • Collect, organize, and analyze data required for effective operational management  

Enrollment management  

  • Participate as a member of the enrollment management team promoting recruitment and retention of students  
  • Work with appropriate departments to recommend data-driven financial aid strategies that are consistent with the objectives of the college’s strategic plan and overall enrollment goals  


  • Demonstrates a commitment to diversity, equity, inclusion, and student success, as well as working with broadly diverse communities  
  • Maintains knowledge and awareness of digital accessibility including the American with Disabilities Act and Section 508.  
  • Produces and remediates digitally accessible materials in accordance with FLC standards.  
  • Perform other duties as assigned  

Work Conditions 

The work environment characteristics described here are representative of those that an employee can expect while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

  • Moderate noise (i.e. business office with computers, phone, and printers, light traffic).  
  • Ability to work in a confined area.  
  • Ability to sit at a computer terminal for an extended period of time.  


The salary range for this position is $75,000 to $85,000,   plus a comprehensive benefits package

Application Process 
A complete application packet includes: 

  • Cover letter addressing interest and qualifications for position 
    • Include details regarding how your personal and professional experiences allow you to encourage a learning environment grounded in equity and inclusion.  “How do you envision contributing to Fort Lewis College’s commitment to equity and inclusion?” 
  • Resume 
  • Names and contact information for three current, professional references 

Submit materials as one PDF file via email to: 


Application materials received by September 30, 2021, will receive full consideration. The position will remain open until filled. 

The successful candidate will be required to submit original, official college transcripts,  and pass a background check. 

The College and the Community

Fort Lewis College, a public institution located in Durango, Colorado, offers degree programs in arts, business, education, health fields, humanities, social and natural sciences, and teacher education. Our inspiring mountain campus is located atop a scenic mesa overlooking historic Durango and situated between the San Juan Mountains and the desert Southwest. We are committed to accessible and high-quality baccalaureate education, and our hallmarks are remarkably close relationships between students and faculty, the freedom of intellectual exploration, and the challenge of experiential learning. Our 3,300 students come from 48 states, 17 countries, with 36% Native American and Alaska Native backgrounds, and 11% Hispanic backgrounds. Durango is a thriving multicultural community of 18,500 set along the beautiful Animas River Valley. Averaging 300 sunny days per year, the community is known for its outdoor lifestyle and friendly, festive atmosphere. Durango is also the cultural and economic hub of the Four Corners region, rich in dining, shopping, and entertainment, and linked with airline service to hubs in Denver, Phoenix, and Dallas.

Equal Opportunity

Fort Lewis College does not discriminate on the basis of race, age, color, religion, national origin, sex*, disability, sexual orientation, gender identity, gender expression, family or domestic status, political beliefs, veteran status, pregnancy, or genetic information. Accordingly, equal opportunity for employment shall be extended to all persons. The College shall promote equal opportunity, equal treatment, and affirmative action efforts to increase the diversity of students, faculty, and staff. The College is dedicated to building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. To file a report, get resources, read policies, or make an appointment, See

Questions about Title IX sex discrimination? Other discrimination questions?
Office of the Title 9 Coordinator
Molly Wieser
230 Skyhawk Station
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7241
Office of the Equal Opportunity Coordinator
David Pirrone
192 Education Business Hall
1000 Rim Drive
Durango, Colorado 81301
(970) 247-7182

Information about Fort Lewis College’s alcohol and drug policy, sexual assault policy, campus security policies, campus crime statistics, fire safety procedures and fire statistics, and campus/community resources can be found in the Annual Security and Fire Safety Report. Hard copies are available upon request.

* Title IX of the Education Amendments of 1972 and Part 106 of the Code of Federal Regulations (CFR) prohibit discrimination on the basis of sex, including in admission and employment. Inquiries about the application of Title IX and CFR 106 to Fort Lewis College may be directed to FLC's Title IX Coordinator and/or to the Assistant Secretary for Civil Rights of the Department of Education.

ADAA Accommodations

Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided a reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact Kristin Polens by phone 970-247-7459 or email at least five business days before the assessment date to allow us to evaluate your request and prepare for the accommodation. You may be asked to provide additional information, including medical documentation, regarding functional limitations and type of accommodation needed. Please ensure that you have this information available well in advance of the assessment date.