User Instructions for Comedian Mail Voicemail System
Fort Lewis College – Residence Hall Users
*Please note: Each room is wired for phone service, but you will need to provide your own telephone.
Voicemail box numbers for residents of on-campus housing will vary depending upon how many residents are sharing a phone line in a give room. For residents that have individual rooms, the voicemail box number will be the same as the phone number for that room. For residents that share a room, the following numbering system will be used:
Cooper 851 Phone number 6671
Resident #1 Voicemail box number is 2671
Resident #2 Voicemail box number is 3671
Resident #3 Voicemail box number is 4671
Resident #4 Voicemail box number is 5671
Accessing your mailbox
Your initial passcode is the same as your mailbox number. If you are mailbox 2671, then your initial passcode is 2671. The first time you enter your mailbox, the system will talk you through your first voicemail session, explaining how to set up your mailbox with your personalized greeting, name and passcode. Follow the instructions above to access your mailbox.
Before beginning the tutorial, think of a passcode and greeting you want your callers to hear. Please note: do not make your passcode the same as your mailbox number. The system will continue to run you through the tutorial as long as your mailbox number and passcode are the same.
Mailbox Capacity & Message Aging
Each folder in your voicemail box will hold up to 15 messages, each of which can be up to 3 minutes in length. Unplayed messages are retained in your box for 2 weeks before being automatically purged. Played messages are retained for 4 weeks. Messages CANNOT be recovered after they have been deleted.
Your Voicemail Passcode
When you go through the tutorial, you will be prompted to enter a 4 to 10 digit passcode. Think of this passcode as being similar to your password on the computer system. Its purpose is to assure that only you have access to your mailbox. Remember that if someone else enters your mailbox, they can delete your messages or send messages to someone else from your mailbox.
Playing Messages and User Options
After entering your mailbox, you have a whole range of options to choose from. Here is the structure of the voicemail options:
Press 1. Read voicemail messages. If you have new messages, this will take you into the New Messages folder. If you don’t have any new messages, this will take you into the Old Messages folder.
Press 2. Change folders
Press 3. Advanced options
Press 4. Play previous message
Press 5. Repeat current message
Press 6. Play next message
Press 7. Delete current message
Press 8. Forward message to another mailbox
Press 9. Save message in a folder
Press 0. Mailbox options
Press *. Help
Press #. Exit