AUDIO TRANSCRIPT:
I've worked at Fort Lewis College for about the past six years. [My] family moved to Durango in the year 2000. My father worked in the history department. He's still a professor here. My mother worked at the Adult Ed Center for many years. I started in it at Barnes and Noble doing basic tablet and cell phone troubleshooting. Then I got a job at Brainstorm Internet, where I worked for about three years doing network Internet support over the phone. When the opportunity came up, I applied at the helpdesk at Fort Lewis. About a year and a half ago, I was promoted to the Help Desk supervisor job. So I'm now responsible for running the help desk, keeping an eye on our daily tickets, and making sure that all the work gets done.
One of my favorite moments on campus and my time here was a team-building exercise that we did with the IT department. For, I think, several years, we had saved boxes from Apple computers, which were trying really wedge-shaped. So our manager had the idea that as a team building exercise, we would tie the boxes together and see which team could create the most structurally sound wedge wheel out of computer boxes. So we had two rolls of duct tape, and we duct taped all the boxes together, took maybe like 40 or 50 of these boxes. It was probably 10 or 12 feet high. And some people are able to actually run inside of it. We could push them along like a hamster wheel. We did this outside of Reed Library in the grass there, and it was a good time.
My name is Tristan Gulliford, and I'm the helpdesk supervisor in the IT department at Fort Lewis.