Take care of account holds

Account holds often mean you didn't do something you needed to do. Holds can prevent you from doing other important things, like registering for classes.

Changes ahead

Fall 2024 onwards: Register in Workday

Admission Hold

An Admission hold on your account means you are missing one or more required documents that complete your admission file.

Action required

Send the outstanding document(s) to the Admission Office to remove this hold. In most instances, one or more of these documents is missing from your admission file:

  • High school transcripts
    An official copy of your final high school transcript showing the graduation date. Ask your high school to send an official copy of your final transcript to the Admission Office.
  • Transfer student or first-year student concurrent enrollment program transcripts
    An official transcript from one or more previously-attended colleges or universities. Ask the institution(s) to send official transcript(s) to the Admission Office.
  • Residency documents
    If you are a US citizen seeking an in-state tuition classification, you need to provide a copy of your parent's or parents' driver's license(s) (OR, if you are over 23, a copy of your own driver's license), and a copy of your parent's or parents' Colorado tax return(s) to the Admission Office.
    If you are an undocumented immigrant and attended a high school or received a GED in Colorado, you may be eligible for the Colorado ASSET in-state tuition program. Visit our In-State Tuition for ASSET Students page for more information.

Deadline

You must file all documents about your eligibility for in-state tuition by the first day of the semester.

This hold will prevent you from:

  • Registering for classes

Questions

Email the Admission Office at admission@fortlewis.edu or call them at 970-247-7184.

Athletic Compliance Hold

This hold prevents student athletes from changing their class schedules in a way that might affect their eligibility.

Action required

If you have an Athletic Compliance Hold and want to change your class schedule, please email your advisor.

This hold will prevent you from:

  • Registering for classes
  • Dropping classes
Disciplinary Hold

Action required

This hold indicates that you need to contact the Office of Student Engagement regarding a disciplinary matter.

Office of Student Engagement
Skyhawk Station, Room 230.
Email: studentengagement@fortlewis.edu
Phone: 970-247-7573

This hold will prevent you from:

  • Registering for classes
  • Being readmitted to the College
  • Graduating
Dishonesty Hold

Academic dishonesty is any unethical or illegal behavior regarding academic work—with or without intent.

Action required

Contact the Office of the Associate Vice President for Academic Affairs in Berndt Hall, Room 240, or call 970-247-7314.

This hold will prevent you from:

  • Registering for classes
  • Being readmitted to the College
Dual Enrollment Schedule Lock Hold

Action required

Your high school counselor has approved your current class schedule. If you would like to make changes to your class schedule, please contact the Dual Enrollment Coordinator at dualenrollment@fortlewis.edu  or 970-247-6032 

This hold will prevent you from:

  • Making any changes to your schedule
  • Adding classes
  • Dropping classes
Financial Aid Exit Hold

Everyone who takes out federal student loans must do exit counseling through the U.S. Department of Education. These circumstances can require exit counseling:

  • If you drop below 6 credits while attending Fort Lewis College
  • Transfer to another institution
  • Graduate

Action required

This hold will prevent you from:

  • Registering for classes
Graduation Hold

A graduation hold on your account means your Application for Graduation has been approved. Congratulations! It will be removed once your degree has been conferred.

Action required

If you plan to take courses after graduation, contact Skyhawk Station.

If you need to order an official transcript, please place the order. This hold will prevent your order from being processed automatically. When we receive a transcript order with a graduation hold, we will contact you and ask if the transcript can be released as it is, or if we should wait until your degree is posted.

This hold will prevent you from:

  • Registering for classes
Immunization Hold

Colorado state law requires all students to submit a copy of their immunization record with proof of two MMR (Measles, Mumps, and Rubella) vaccinations to the FLC Student Health Center.

An Immunization Hold means you have not submitted your immunization record, or your immunization record shows you must comply with the MMR immunization requirements. Non-compliance will result in a non-refundable fee.

Action required

  • Get your MMR vaccination at the Health Center on campus, or
  • Have your physician's office or high school fax, mail, or email your immunization record to the FLC Health Center
  • Upload your records directly to the Student Health Center
  • Send record to Health Center:
    • In-person, Skyhawk Station, Room 170
    • Fax to 970-247-7621
    • Mail to Student Health Center |1000 Rim Drive | Durango, CO 81301

This hold will prevent you from:

  • Registering for classes
Nondisclosed Transcript Hold

This hold means you attended a college or university that you did not disclose on your Application for Admission and we need that transcript.

Action required

  • Official transcripts must be sent directly from the missing institution's Registrar's Office to the Fort Lewis College Admission Office at admission@fortlewis.edu.

This hold will prevent you from:

  • Registering for classes
Official College Transcript Hold

An Official College Transcript hold means that Fort Lewis College needs a copy of your official transcripts from all other colleges and/or universities you have attended.

Action required

  • Official transcripts must be sent directly from the other institution's Registrar's Office to admission@fortlewis.edu.
  • Paper official transcripts need to be mailed to the Admission Office (Admission Office | Fort Lewis College | 1000 Rim Dr. | Durango, CO 81301).

This hold will prevent you from:

  • Registering for classes
Past Due Balance Hold

This hold means you owe the College money.

  • FI hold is over $1000 
  • FL hold is less than $1000 

Action required:

  • You need to completely pay off your balance before this hold will be removed. You can pay your bill in person at Skyhawk Station or online. 
  • If you pay off your balance on your Student Account Suite, your hold will be released the following business day.
  • If you need your hold released immediately after you pay, call Skyhawk Station at 970-247-7301. 

This hold will prevent you from:

  • Registering for classes (if you owe more than $1000)
Registration Advising Required Hold

This means you will need to meet with an advisor before you can register because you:

  • Are registering for the first time at FLC as a first-year student (not a transfer student)
  • Have a cumulative GPA below 2.0

Action required

  • Attend a Pre-Registration event (open to all students)
  • Meet with a Skyhawk Advisor
  • Meet with a Faculty Academic Advisor

This hold will prevent you from:

  • Registering for classes

Schedule Lock For VA Benefits Hold

This hold means you need to confirm VA Benefits before you can make changes to your class schedule.

Action required

This hold will prevent you from:

  • Adding or dropping classes
Study Abroad Hold

If you are studying abroad next semester, this hold is placed on your account to ensure that you don't register for any classes here at Fort Lewis College for that semester.

Action required

  • This hold does not require you to take any action.

This hold will prevent you from:

  • Registering for classes
Transcript Special Instructions Hold

This hold has been placed on your account to signal to Skyhawk Station and Registrar's Office staff there are special instructions with your transcript order.

  • For example, this hold was placed on your account if you called to request we notarize a transcript you are about to order.

Action required

  • No action is required unless you believe this hold has been placed on your account in error, in which case, contact Skyhawk Station by email at skyhawkstation@fortlewis.edu.

This hold will prevent you from:

  • Automatically processing your transcript
View Holds and Outstanding Actions - Workday

You may have holds that prevent you from registering for classes. You can check if you have any outstanding actions or holds to address in Workday from the Academics app.

  1. Navigate to the Academics app from either the Workday home page, Your Top Apps box, or the MENU at the top left of the Workday portal.
  2. In the Registration Requirements table, you will see items in several formats:
    1. # Actions To Do, Holds, and Actions completed across the top. These numbers can be drilled into for more information. Click on the number above Holds for more information about the type of hold on your account.
    2. The Holds header, under Registration Requirements, will also list the hold type on your account.
  3. There is also a section in the Academics app called My Holds. This area is a table that displays the hold reason, a brief description, and resolution instructions to remove the hold.

To view the history of previous holds that have been resolved, you can navigate to your profile.

  1. Select the photo icon at the top right of the Workday portal, then click View Profile.
  2. Select the Action Items and Holds section in blue on the left column of the profile.
  3. Select the Resolved Holds tab across the top to view historical holds on your account.

Contact us

Skyhawk Station

Email: skyhawkstation@fortlewis.edu
Phone: 970-247-7301
Drop-in: 9 a.m. - 4 p.m., Monday - Friday

Walk-in

Skyhawk Station staff will check you in and guide you to a self-service kiosk or connect you with a Skyhawk Specialist or Advisor.