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Information Technology

Explore solution articles about Microsoft Office 365 applications available for campus use on the new IT Support Portal.

Welcome to the Office 365 Frequently asked questions page. Please select an item from the list below.

General Microsoft Information

• Microsoft- Getting Started with Microsoft Apps
• Microsoft Apps and Access for Campus
• Download Office 365 Programs (not required)
• FLC Mobile Apps Directory

Teams Calling

• Teams Phone Migration
• Microsoft Teams Calling- How to Make A Call, Find Your Phone Number and Record a Voicemail Greeting
• Manage Your Call Setting in Microsoft Teams

Email Information

• Set up email in Outlook for PC
• Set up email in Outlook for Mac
• Set Up A Shared Mailbox on Windows
• Access a Shared Mailbox in Outlook on the Web
• Setup a Shared Mailbox on MacOS
• Office 365 Limits 
• Manage Quarantine Emails
• Report Phishing Emails

Microsoft Authentication (MFA) Resources

• Multifactor Authentication- Canvas Course
• Set Up Multifactor Authentication
• Install Microsoft Multifactor Authenticator App
• Set Up Passwordless Auth from Authenticator App
• Set Up A USB Key as an MFA Method
• Multifactor Authentication FAQ
• Update Device for Authentication- Lost or New Phone

Microsoft Copilot Chat for Campus Use

• What is Microsoft Copilot Chat?
• How to Access Copilot Chat
• Copilot Chat FAQ